Privacy Policy

1. General Provisions

This Privacy Policy describes how Tarlex Engineering (hereinafter - "Company", "we", "us") collects, uses, stores, and protects the personal data of users of the tarlux-engineering.com website (hereinafter - "Site"). By using the Site, you agree to the terms of this Policy. If you do not agree with any provisions, please refrain from using the Site.

2. What Data We Collect

2.1. Data provided directly by you

• First and Last Name — for identification and personal address
• Phone Number — for order confirmation and communication
• Company Name — for processing B2B inquiries and preparing commercial offers

2.2. Data collected automatically (Cookies)

• IP address and browser type
• Operating system and device type
• Pages you visit and time spent on them
• Referral source URL
• User actions on the Site (clicks, scrolling, cursor movements)

3. Purpose of Data Collection and Processing

4. Data Storage and Protection

4.1. Infrastructure

User data is processed and stored using the Firebase platform (a service of Google LLC, Google Cloud Platform). The entire infrastructure complies with ISO 27001 and SOC 2/3 security standards.

4.2. Retention Period

• Data related to active accounts is retained for the entire duration of the account.
• Upon account deletion, personal data is deleted within 30 calendar days unless otherwise required by applicable law.
• Technical logs and aggregated analytics may be retained beyond this period in an anonymized form.

5. Data Transfer to Third Parties

We do not sell or share your personal data with third parties for commercial purposes. Data transfer is possible only in the following cases:

• Delivery Services (e.g., Nova Poshta) — exclusively for order fulfillment (recipient name, contact phone)
• Cloud Service Providers (Google / Firebase) — for technical support of the Site and data storage
• Analytics Services — in anonymized or aggregated form (more details in Section 6)
• Government Authorities — in cases provided for by current Ukrainian legislation

6. Cookies and Tracking Tools

6.1. What are Cookies

Cookies are small text files stored in your browser. They allow the Site to remember your preferences and improve service quality.

6.2. Analytics and Tracking Tools

6.3. Cookie Management

• Cookie Banner — upon your first visit, you can selectively accept or reject different categories of Cookies.
• Browser Settings — most browsers allow you to block or delete Cookies in the "Privacy" section.
• Opting out of GA4 tracking — use the official Google Analytics Opt-out Add-on.

Disabling certain categories of Cookies may impair Site functionality or restrict access to specific sections.

7. User Rights

• Right to Access — obtain confirmation of whether we process your data and receive a copy
• Right to Rectification — request an update of inaccurate or outdated data
• Right to Erasure — request deletion of your personal data (the "right to be forgotten")
• Right to Restrict Processing — restrict the processing of your data in certain cases
• Right to Object — object to processing based on legitimate interest or for direct marketing purposes
• Right to Opt-out of Tracking — via the Cookie banner or browser settings

To exercise any of the listed rights, send a written request to the contact address provided in Section 9. We will process the request within 30 calendar days.

8. Changes to this Policy

We reserve the right to make changes to this Privacy Policy. In the event of material changes, we will notify you by posting the updated version on this page, indicating the new effective date. We recommend reviewing this document periodically.